Reputation management
We manage client reputation and shield it from coordinated information attacks.
Risk prevention and crisis response. The work covers mention monitoring, plus removal and replacement of harmful content.
Mention analysis across open sources
Identifying negative coverage
Monitoring of media, social platforms and blogs
Reputation risk alerts
Removal of unwanted information
Working with review sites and forums
Search results management (SERM)
Publishing material that represents the client
Response to reputation attacks
Countering disinformation campaigns
Producing supportive material on behalf of the client
24/7 monitoring and response
This is only part of what we do; methods are tailored to each case.
When a client is targeted by a smear campaign (most often on X (Twitter), Reddit and partisan blogs, occasionally in mainstream media or through paid posts from influencers), the team identifies who is behind it and shuts down the distribution channels. In parallel, supportive material is prepared and pushed out.
When publications contain fabricated facts or disinformation, an official rebuttal is drafted and distributed through the same channels where the false claims first appeared.
When competitors attack through Trustpilot, Google Reviews, Glassdoor and similar aggregators, demonstrably false reviews are removed via platform appeals and legal takedowns, while questionable ones are challenged. The remaining negativity is offset by organic positive reviews from real clients.
Old publications block an investment round or entry into a new market. New materials are produced and published so that the focus of search results shifts.
Digital footprint cleanup before a job change or a major transaction.
Preparation for a high-stakes event: an election, a keynote, a closing. The team audits what is already known about the client in public sources and helps shape the right impression in the media.
Continuous monitoring of media, social platforms and the dark web, with timely risk alerts.
Locating and removing personal data references in the dark web and open databases.
Tracking shifts in negative coverage and assessing the threat level for the brand or the individual.
Timelines depend on the platform and jurisdiction: a single publication usually takes anywhere from a few days to a couple of months to take down, while a sustained reshape of search results takes several months. The on-call team responds to incidents within an hour, 24/7. All work stays within the laws of the country the project relates to.
Clients come to the team when they need to remove a negative review or get harmful content off the internet, and ask how to delete reviews on their own. The agency handles online reputation management and recovery after an attack, company due diligence, brand mention monitoring, and removal of negative content. A separate workstream covers reputation analysis and social media reputation, defense against smear campaigns and removal of compromising material.
Our on-call team responds to incidents within an hour, 24/7. Share the basics and we'll assess the threat level, give you an action plan and per-platform timing.